It was first released in 2005, and its functionality has expanded step by step. TeamViewer is a German remote access and remote control computer software, allowing maintenance of computers and other devices. Windows, macOS, Linux, Android, iOS/ iPadOS Supporting staff can easily switch between their customers’ monitors. The software also allows to receive and send files in both live or unattended sessions and install updates, apply patches and more. They can access customer’s system information easily, including software and hardware configurations. GoToAssist allows users to quickly start a support session from a browser or desktop app of their choice.
Agents can connect to any unattended machines whenever they want to resolve issues. The software offers the much-needed freedom to supporting staff, enabling them to take care of remote servers and computers even when the end-user is not present there. Technical agents can convert their chat or call support into an online support session in an instant. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. GoToAssist is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers.show more This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network. ISL Online has servers across the world so service flow is always undisturbed. You can remotely control systems and access data while on the go.
Session recording and session transfer features add to its utility value. The software is highly collaborative also because you can co-monitor systems or deliver instructions using a live chat facility. You can remote access and monitor any Mac, Windows, or Linux computer within the shortest possible period of time, using any system/device. ISL Online web-based remote desktop software is very easy to use and comes packed with suitable features.
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